Kathryne from the beginning took the time to give me advice and information. I worked clinically in my office when my office manager / billing manager was fired abruptly. I was left with seven years of her MESS. It has been three months, and I am trying to learn all that I can. I just want to thank Kathryne for all her advice and knowledge that she shared with me.
References
- Amanda Stevens, CME, Hackettstown, NJ
I am writing to you inform you of some things that have happened since attending your seminar. The Provider Package that we bought paid for itself in no time. Prior to the seminar our office had been having serious issues with an insurance company that was delaying payments for several months at a time. I followed your instructions by including the signed AOB, judges rulings about delayed payments (in insurance company copy only), with the cover letter stating on behalf of the patient, and the Lousiana Prompt Pay Law and Penalty;about 10 days later I received a check for over $9,000 from the insurance company. Second issue I was having a certain insurance company was not paying our office at the correct fee schedule (they were paying us less). So I figured I'd send a complaint letter to the commissioner's office on them too and copied the insurance in the same fashion as the previous, literally the next week I got a check for difference in payments (multiple claims couple
hundred dollars). We have also used the form and how to go about asking for a fee re-evaluation with another insurance company and we are in the negotiation process now. I am truly amazed at how just a few simple tweeks to things could make such a huge difference.
- Michelle K., New Orleans, LA