Having recently attended a seminar your company provided on new compliance standards, we were advised that we could utilize a service by phone that your company made available to program participants.
In utilizing this information call center, we have found a very helpful and informative resource in Marcia. I write this little not to you so that you may be aware of how vital and necessary such a resource is. Moreover, Marcia has not only advised us on a number of issues, but she has more than willingly followed up on questions and concerns we have had. She is genuinely interested in sharing and learning - not a disposition commonly seen today.
Thank you for acknowledging to Marcia our sincere appreciation.